To use F2R, your browser has to be set to accept cookies. A cookie is a small text file placed on your computer by the F2R Web site.
Also, to ensure that you can successfully access F2R securely and confidentially, you must be using a browser that supports 128-bit Transport Layer Security (TLS) or Secure Sockets Layer (SSL). TLS and SSL are protocols used for providing a secure channel between your browser and FINTRAC. When TLS or SSL is in use, it reduces the risk of data being compromised. TLS and SSL are widely adopted standards for ensuring secure Web communications.
If you do not have a browser that meets this 128-bit standard, you can download one (see links provided below in the Links to browser Web sites section).
Although other Web browsers may also function, we have tested the following and they were proven to work with F2R:
- Microsoft Internet Explorer
- Mozilla Firefox
To determine what level of encryption your version of the software provides, check the “About” information commonly found under the Help menu of your browser. This will tell you the version of browser you are using and the level of security you have. If this screen doesn't indicate 128-bit encryption, you should upgrade your browser.
Links to browser Web sites
Microsoft Internet Exporer
- Go to the Microsoft Web site.
- Select the version 6 or greater of "Internet Explorer".
- Install the software following Microsoft's instructions.
- Go to the Mozilla Web site.
- Select the newest version of "Firefox".
- Install the software following Mozilla's instructions.
Additional information relating to set-up
The computer you use may be vulnerable to viruses and other forms of malicious code including worms, Trojan horses, keystroke grabbers, spyware, or online attacks that seek to intercept sensitive information that you provide through the Internet. To reduce the chances of harm, you should ensure that any computer you use to access F2R has up-to-date anti-virus and anti-spyware programs, a firewall, an intrusion detection or intrusion prevention system, or other security safeguards, as appropriate.
Once you have finished using F2R, FINTRAC suggests that you clear your browser cache. Information stored in the browser cache is not encrypted, and could be compromised by others. FINTRAC requests that all users exit F2R using the "Log Off" link and close their browser after logging off.
To help protect against unauthorized access to an F2R secure session, FINTRAC has designed the session to automatically terminate through a timed logout. This will occur automatically after 30 minutes of inactivity in an F2R session. However, any information entered during that session in a report will be automatically saved and available in a future session from the incomplete report queue.
If you have questions or problems relating to electronic reporting that may be related to your browser, contact FINTRAC. We provide full technical support for the browsers that we have tested.